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Website Terms of Use
By accessing this website you agree to comply with our Terms of Use.
Click to read our Terms Of Use.
General Advice Warning
The information provided on this website is of a general nature only and has been prepared without taking into account your objectives, financial situation or needs. Before acting on the general information provided on this website, please consider the appropriateness of the information provided by having regard to your own objectives, financial situation and needs.
We recommend investors obtain financial advice specific to their situation before making any financial investment or insurance decision.
Before you make any decision about whether to acquire any insurance product you should review our disclosure documents, including our Financial Services Guide (FSG) and the Product Disclosure Statement (PDS) relevant to that insurance product.
Dispute Resolution
Internal Dispute Resolution:
Post: The Complaints Manager
FB Insurance Brokers Pty Ltd
Level 35, Tower One Barangaroo, International Towers Sydney,
100 Barangaroo Avenue, Sydney NSW 2000
Phone: 1300 337 276
Email: compliance@fergusonbrown.com.au
External Dispute Resolution:
If your complaint cannot be resolved to your satisfaction within 30 business days, you have the right to refer the matter to the Australian Financial Complaints Authority (AFCA) for further consideration and/or review.
AFCA is an Australian Securities and Investments Commission (ASIC) approved external dispute resolution service accessible to clients free of charge.
AFCA Contact Details are as follows:
Post: Australian Financial Complaints Authority Limited
GPO Box 3, MELBOURNE VIC 3001
Phone: Toll Free: 1800 931 678
Email: info@afca.org.au
Privacy Policy
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General Insurance Code of Practice
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Financial Services Guides
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